They pride themselves on being percent customer oriented and have won multiple awards to support that assertation. They have been in business for more than 25 years and are currently a part of a larger company known as Flir Systems Inc.
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However, their customer rating — based on 21 customer reviews — barely tops one star out of five. In addition, there are 49 customer complaints on the BBB website. In fact, this low level of satisfaction is a common trend among other consumer review organizations like the BBB.
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Of course, they also offer hybrids that allow for plugging into a wall outlet handy in high traffic areas. Use the voice option to utilize your voice response features, speak with visitors at your door, and more. Your email address will not be published. Lorex Security Cameras Professional grade security cameras for home or business use.
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Surveillance Cameras. DIY Installation.
Smart Home Options. Close to the camera, the lights weren't too bright, which helped show detail without washing out the image. The amount of detail started to diminish past 10 feet, which made it harder to identify people in the video.
The system had no distortion when recording movement at all distances, though it was slightly blurry, which is common for nighttime home video surveillance. The Lorex system also had a noticeable graininess at night that decreased the video quality below the average for our review. This was the largest factor in lowering the video quality score of the system.
The system had average contrast, which compared well with others we tested. The network video recorder, or NVR, is easy to set up: You just connect it to your router and the cameras. It comes with four home surveillance cameras, which is also the number of cameras it supports, so you don't need to buy extras with this system.
You can install these cameras indoors or outdoors, as they are very resistant to dust and water. The Lorex system uses your router's internet connection to enable remote viewing and control.
As with other home surveillance systems that use the QR code setup, you don't need to change other settings on your router. You can use Flir Cloud to change basic settings, but you need to connect the NVR to a computer monitor to change advanced settings. The Lorex home surveillance system only requires an intermediate level of experience with wireless routers and running cables for installation. Since the system doesn't use Wi-Fi, it's not as easy to install as the systems in our review that do.
Everything you need to mount the cameras comes in the box, including drywall anchors and screws. The video cables on this system are 60 feet long, which allows you to place cameras in strategic locations, provided your NVR is centrally located, for maximum coverage of a small home.
This system uses two power adapters, one for cameras and one for the NVR. These take up valuable space on a power strip, but they are similar to most other home surveillance systems' adapters in our review. The NVR in the Lorex system we tested had a 1TB hard drive, though you can find variants with more storage if you need it. Lorex's two-year warranty is better than the one-year warranty you get on most home surveillance systems.
You can use the warranty to replace either the cameras or the NVR.