Excellent breakfast provided with room. Only draw back was that I believe I left some documents in the room by mistake and when we realized this, I was unable to retrieve such. Also the facility is overrun with kids whop are too loose in the hall ways. Thank you for taking the time to review our hotel. We appreciate the feedback. We do hope we will have another opportunity to provide you with an excellent stay!
My family and I enjoy going to Minot once in a while. Not much to do where we live. The hotel is nice.
The rooms have always been very clean. And the kids absolutely love the water park. Also they seem to run out of pool towels often. I've been told that they didn't have time to wash them. But other than that it's a great little place to take the family. It's the only hotel that we will stay at when visiting Minot.
Thank you for sharing your feedback in regards to your most recent stay. We are glad that are amenities were enjoyed!
We do apologize about the lack of pool towels, we have ordered more as we know we are short. We are hoping the will be here this week. Again thank you for your kind words and we look forward to seeing you on your next trip to Minot! I made a 3 night reservation but checked out after less than 6 hours of being in my room. We will begin at the Check In I walked up to the desk and 2 girls and a rather large man stool with their backs to me took them about a minute and a half to turn around and even greet me and then to be greeted with a rather rude "Can I Help You" while the one young lady rolled her eyes.
I go up to my room to get settled in.. I don't know if the room got cleaned at all more like put back together. There was hair on the sheets like I said, a brown stain on the pillowcase, trash in one of the trash cans, the toilet was digesting and to top it off I sat on the edge of the bed bent over to scratch my foot and there was A USED CONDOM!!!! That was enough.. I went down stairs and asked to check out At this time a gentleman by the name of Pedro said I can check you out but you still have to pay for the room tonight.
I asked to speak to a manager he said the General Manager would call me Monday. I was so disgusted I left. Monday came and went without a phone call. Still no phone call back.
I can see they clearly have no intentions of fixing the situation nor calling me back. I would not allow my worst enemy to stay in that filth! The rudeness of the GM clearly reflects through his entire staff!! I'll be taking my business else where as I would advise anyone else to as well!
Very personable, friendly, and had good energy. I stayed two nights and I was in town for a work training.
The breakfast was good and loved the large hot tub. Except half of the hot tub jets weren't working but I'm sure that is fixable. The lounge was so relaxing and I just liked the feel of the secret lounge. It had private room areas with fireplaces to kick back and have some drinks!
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Rooms were nice too. First hotel I stayed in without a tub but didn't bother me any. We are so glad that you enjoyed your most recent stay! Our special offers, discounts and other sale items allow you to save big on the high-quality sports and outdoor gear you love. Every seasonal or holiday sale includes the same great selection from top sporting goods brands, but at significantly discounted prices.
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