Every week I stock up on the very best deals, instead of just what we need for that one week. It especially weirded me out to think of someone else picking out our produce or meat. And just generally a lack of privacy about what I was buying. But then Kroger ClickList decided to speak my language. You can read more about my personal experience using ClickList below. But first, a little instruction on how it all works.
Tip: Be sure to link your Kroger Plus card to your account so you can take advantage of the sale prices and digital coupons. Tip: Halfway through the time slot ie. Someone will be out soon with your order. Tip: The employee will go over any out-of-stock items and substitutions that were made, along with your final total. Enjoy the time and energy you saved by not having to do your own grocery shopping. I logged on to Kroger.
Patience has never been my superpower, and for some reason I just expected to be able to pick up the order within a couple hours. Some Kroger stores are starting to implement same day pickup. Instead I had to look through all the items in a particular category, which I felt took too long. I did like that an item would show whether it had an applicable Kroger digital coupon that could be applied to it.
I also liked that I could see my total adding up on the right side of the screen. One of the items I was ordering was buy one, get one free, and it was adding in the cost for every item, including the free ones. There were a variety of digital coupons that could be used only on ClickList orders, so I chose some items based on that as well. I had chosen the — noon time slot on Saturday to pick up my order, and got there around You get all the sale prices, digital coupons and paper coupons. Just let them know when you go to pick up about the paper coupons. He took the debit card and 11 paper coupons I had.
Every digital item and all but 1 paper coupon. They threw in a free box of oatmeal because of another flavor ran out. They gave me 4, and I paid for only It was definitely a money-saver not walking inside. Stores are going to lose so much money, over time, without all of those impulse purchases. The consumer WINS with this. Now, I am going to go over the best deals I got, your deals of the week, and make a new list just for coupons.
It is extreme couponing done without all that time spent in the aisle, a coupon printer right by me, all my coupons spread out, and in the comfort of my own kitchen. I love this! You're going to have to put in your card information, they'll put a hold on the amount of your groceries, and then they will debit your bank for the actual amount after all of the produce has been actually weighed, taxes applied, etc.
They ring up your groceries at a regular register, so all sales, digital coupons, paper coupons you hand them when you go pick it up, are all deducted! I gave a complex order with all of the above and it went so smoothly! Everything is rang up on a regular register with all sales, coupons deducted.
You can hand them your paper coupons when you pick it up! Hi Katie are we not supposed to offer a tip? I did checklist last night and I got the strong impression that the two employees were waiting for a tip, they hung around waiting and kept telling me they filled my order and kept going over the program and went on and on about each item, and again kept saying they filled my order. In your post above it said they cannot accept tips. So I'm wondering if things have changed or what others have done? I probably won't use the service if tipping is required, only for rare occasion but any insight would be appeciated.
He was going to use his card to order groceries for me to pick up. The problem is that even though you prepay online it says to have your card ready at pick up.
I don't know if we should try anyway because I will be embarrassed if I get there and they want to see the card. Any advice please? It's it's keeps telling me my debit card is declined and there's not a problem with funds So I just noticed BOOO Kroger. If you are a penny pincher like me and I don't have a choice , watch the prices I am disabled and have a EBT card, so unfortunate they will not accept, I used to be a Kroger shopper, not anymore.
I am Disabled and use a EBT card, so unfortunate that they dont accept it. I used to be a Kroger shopper, but not anymore. When I did my first order 2 weeks ago, it did not automatically take my digital coupons off and the manager at Kroger told me I had to click a link or something that will take off my coupons?? Am I missing something? Hi Tiffany! I'm not sure why you have a price difference on the milk.
I'm in the middle of shopping on my ClickList and checked the prices. Mine show the same on both ClickList and the weekly sales add for this week. Could it be you were comparing two different types of milk? Could you have started your ClickList when the milk was on sale, but didn't finish until after the sale was over? I know it won't let you have it for the sale price if the weekly add you began with had expired. I had the same issue. The weekly ad is still current and yet my prices were not showing up in my check out on ALL items.
Some were fine and some were not. I cancelled my order and will just be shopping in the store myself. I've been using ClickList for about 3 months now and love it. Here's a few of the things I do to make it easier for me and the shopper to handle my order the way I want it. I've always gotten mega pricing when I've purchased the proper items and in the quantity required. Watch what your clicking on to be sure you have the right product, size, etc. If one item is wrong, you won't get the sale pricing. She comes out to get those coupons and returns a few minutes later with my order. She shows me on my receipt where those coupons where deducted.
Tells me how many gas points I earned.
When I get home, I check my receipt against the paper order printout they gave me. They tell me what they did to make my order as close to my wishes as possible. Substitutions have always been equal too or greater than my original item. When I'm doing my ClickList order, I use that sheet, another window showing the Kroger ad and a third window with digital coupons on my account that I plan on using. I can toggle between pages to see if I'm getting the correct items and that I'm ordering all that I wanted from my original list.
I also use that original list to check on my receipt for any discrepancies or errors. So far, I have found no errors I wasn't aware at the time that Catalina's wouldn't print using ClickList. That's something I intend to mention in my next feedback for the store, shopper and website. They do pay attention to those feedback forms and you get additional gas points when you fill them out.
I was very pleased to see that and used them for my order this time. It's my first time using a different store, so we'll see how things go. The people working at that store are some of the nicest folks I've met in the grocery business. I expect good things from them. But, the jury is out on that until I pick up my order on Tuesday afternoon.
I added those items and it worked easy as pie! First time I've done an addition to a pending order. Won't be afraid to do so in the future. I think I can start my order ahead of time several days before I want to pick it up and finish it as needed in the days following. I am a big believer in ClickList. I've heard don't know how true it is that the next improvement will be home delivery. The Meijer stores in my area already do that. Kroger needs to get on that bandwagon now too. Hope they're reading this now. I am a senior citizen on oxygen.
I find it difficult to go to the store to do the amount of shopping I need for the week without having to find a place to sit for a while or break my shopping up into multiple shorter trips I love ClickList. Give it a try! The convenience more than compensates for that fee. Worst experience for a first time user, I have been blocked from site after spending 35 minutes adding items to my cart and now it won't let me access any part of Kroger website, really upset having wasted all of this time to save some time, what a joke.
No wonder their stock plummeted facing the competition of whole foods and Amazon, as well as Meijers. I am having a problem finding where to type in items that do not appear in the click list. Also I was told I could type in that I have my own bags and also coupons, paper ones that is. Pickup time was between 7 and 8, Kroger called and asked me to come at 8.
I went at 8 and waited about 20 minutes before I was told the order had not been picked yet. Waited another 25 minutes before I received my order. I have been using clicklist for a few months now, I love it. My only problem is as of the last 6 weeks I have not been able to view the items in click list. I have had to type in everything I want, nothing shows up, then only the item that I have typed shows up. What is going on? Don't like it, I like seeing my previous purchases and the other store items,.
Well, then I will tip the driver, just trying to figure out how much I should tip? Please this should be easy for IT department to add. You already flag digital coupons. I see my previous items when ordering thru clicklist. Couple of questions - I typically shop with the weekly ad which doesn't seem to show all the mega deals and I spend way to much time in the store looking for more items to get the max discount. Do the all the mega deals show up when ordering online? Second, is there any way to use recycle bags? I believe the Clicklist personnel should be permitted to accept gratuities.
They work hard in all sorts of inclement weather. I am a long time Clicklist user and I always feel bad about not being able to tip them. You don't have to make it mandatory, but it should be up to the individual customer. This is my 2nd time using clicklist and I am in love with this wonderful service! I don't have time to come into the store and shop so this has taken that off my To Do list! I cannot wait to try this today!!! Will click list also deduct my Kroger discount card as well as coupons at pick up? Have used click list now for 4 months. This is a service for working people only.
Get off your lazy ass and go inside with EBT. I needed government assistance, called food stamps, back in the day. Food stamps looked like paper money. The cashier would lay them down on the surface in front of her and separate them in stacks based on their face amount. I felt embarrassed because I just knew real or imagined the eyes of the people in line behind me were watching and waiting. EBT debit cards were issued the year and replaced the paper food stamps. I used government assistance a very short period two times in my life, for desperate circumstances, which was its intended purpose.
Is there anyway to update an order add things to it? The day before? It is hard for me to find my check list. When I go to the search and enter a product it gives me everything but Where is the check list???????? I want to order stuff and the check list order page is no where to be found. Get your stuff together!!!!!!!!!!!!!!!!!!! This looks great, but it seems that you don't get the card discount. It was Young man says they are running behind and could be up to 30 min. I said we would wait since we had driven in to pick it up.
So Sara walked to door to check on our order. If a service is offered then honor it. We would have been ok if man had EVEN acted apologetic. She cancelled order. Sara has been a great customer for many years. Afraid you just lost her.
I just wanted someone to know what happened. Someone needs some customer service education!!! Our Kroger in Columbia TN is great. I love it. My order has been correct and on time, every time. The employees have been great too. I have recommended it, highly. My family has fallen on hard times and are currently awaiting disability benefits to begin, but due to this difficulties we're currently enduring, this company REFUSES to accept EBT cards.
This is an ongoing discriminatory practice promoted by Kroger. Yes, our family is located within close proximity of 3 states. I would, as a professional and educated woman, thank you for your time in reading this pertinent concern to the lawful citizens of this country Won't be doing clicklist again. Got home and was missing 1 item. Called Kroger and got passed around and wasted my time trying to get a refund only to be given a case number and told to call back. All that after being asked all sorts of questions like what was my total and what was the original total etc.
I'll be going back to my other stores to shop. When they mess up they fix the problem without hassle. Can't seem to modify order after closed no matter what I do. Need step by step instructions. Previous click list program was much easier.
ClickList® is the name we formerly used to describe our Pickup service. Digital coupons can be loaded to your Shopper's Card and will automatically be. Frequently Asked Questions. Find answers to questions about your online account, emails, digital coupons and more by choosing from the categories below.
Almost every perishable item I ordered that had an expiration date was 1 or two days away from expiring. Big packages of chicken and salad expires the next day. Produce was terribly picked.. Not to mention chicken juice was leaking all over my bag. Cool concept not worth the frustration. I was on Click List for 2 hours and ordered everything I thought I needed, but I was cut off, there was a note saying something happened to my order, but as of this very minute, I do no know what to do June 4, am.
I didnot write a list, and I wanted to pick the order up today, after noon, since I have a Dr's appt at am. I am handicapped and do not drive, and my son was going to pick up my order. Tell me what to do. Why doesn't the stores accept Food Assistance Cards aka.
The elderly and handicapped are the ones that need this service the most , and most get some kind of food assistance and some do not even drive. I would like to ask for this to be considered in behave of all the seniors and handicapped in America. Thank You, A Caring Senior. This Service is very advantageous especially for the elderly or handicapped..
The employees I have encountered have been polite and courteous and very helpful. Keep up the good work. Karen did a great job with our order!! I have MS!! I have been using click list shopping for a few weeks now and do enjoy the convenience of using this. Usually my order is perfect. However, today when we picked up our order, there were a couple of issues. They were: The first issue is the bakery has a special of buy one order of bakery cookies and receive one free.
However, when we got home with our order we did not receive the additional order of cookies. The second issue is that when I placed my original order I had listed 1lb of sliced cheddar cheese from the deli section and when we unloaded our groceries, the cheese was not in the order. I was not charged for this item, but it was on my shopping list. Not sure why it dropped off my shopping list.
I even double checked this before I submitted the order. I would like to buy and pre-pay for some groceries for someone to pick up in another state, can I do that?? I was in the Kroger store shopping and suddenly over the PA system asked to move my car. When I entered the store all parking spaces were taken except approximately 20 empty spaces marked click it so I parked in one of them. When asked to move my car it made me feel as if I my business was not appreciated. Where were the click customers?
Therefore, I left and went to Publix. It was easy and much less stressful.