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Carbone Auto Group Employee Reviews
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It was returned on time and service was completed. What else can you ask for? Went to the lot and Mike Williams worked with me to hook me up with a new Civic. Couldn't be happier with the car and the service, would highly recommend. Anyone looking at a new car should head down to Rensselaer Honda. Oil change and tire rotation. Great service - friendly and efficient. In and out quickly. We had another excellent experience, buying our 3rd used vehicle from Rensselaer Honda! Somer couldn't have been more helpful.

Great service! Great car! Service personal, Charles and Al, are SO friendly! Service personnel are very friendly they go out of their way to help. Phil deserves to be recognized for his professionalism We are extremely happy with our first Jeep purchase and highly recommend this dealership. It was such a pleasure dealing with you Phil!! The sale process was done extremely well. Mike was informative and helpful every step of the way. They were both informative and efficient. A later follow up with Service due to the tire pressure sensor, was also an excellent experience.

Natalie in service was very knowledgable and friendly. She brings cheerful customer service to a whole new level. This was my first visit to Rensselaer Honda Service for work on my Accord. My wife used them recently for service on her Civic. The service advisor, Al, was friendly and helpful. In addition to an oil change, the wiper inserts needed to be replaced original inserts, 3.

The charges were very reasonable able to use coupon. The work was completed in about 1 hour. A very positive experience. A refreshing change after the negative service experience at the delivering Honda dealership. I look forward to visiting Rensselaer Honda Service again. Rennsselaer Hondo treated me much better than Saratoga Honda and l am never going there again.

To the Black population, stay away Saratoga springs honda dealers. Nice dealership with a huge waiting area.

Hours of Operation

They treat you pretty well overall. Some challenges booking appointments which weren't really appointments, but they made good on it in the end. Oil change and multi point inspection - in and out in a little over an hour. Awesome customer service and waiting room. I had a warranty service repair of a O2 sensor on my Honda Pilot Nichol was my Service adviser and got me in right away, she knew I had places that I had to go to and got me in a rental as the part needed to be ordered, I have never seen a repair shop so clean and orderly working with Nichol was a pleasure, as soon as the car was repaired she called and informed me the car was ready, she also kept me informed of the progress in checking the vehicle and the repair.

The more I work with Rensselaer Honda the more impressed I become. I am 65 yrs of age and have worked with many dealerships this is the first I have worked with that shows not only that they care about their clients but also have honesty and trustworthiness for their clients Wish I could give Nicole a higher rating then 5 stars. Very professional and great service every time! Thank you!! Worked with Bill Tucker for the purchase of my now Honda Pilot. Bill was a excellent person to deal with He did not play games like other dealers I have had over the years.

That means a lot to me, Honesty and integrity seems to be Bill's strong points I will not recommend other dealers I have had but will recommend Rennselaer Honda and Bill Tucker. Excellent service and staff!! Thank you for fitting me in while I was traveling by and needed an oil change! I purchased Honda Odyssey from this dealer. I worked with Dan, one of the salesman.

He made the whole car buying process smooth for me. He gave me a thorough demonstration of the vehicle, going over all its major features, spending more than half an hour with me in the car while I test drove the car. He was professional the whole time and did not try to get me into buying anything else, which I really appreciated. I would recommend Dan to anyone who is looking to buy a car. Fast, friendly, efficient service. Was happy to have wifi in the waiting area so I could work while I waited. I will be back! Our salesperson, Jim Williams was excellent.

He was very professional and easy to work with. Great dealership to do business with! Highly recommend this dealership. Committed staff, willing to answer all questions and work with your circumstances.

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Very pleased with my experience with Matt, and the deal we worked out! This is the best dealership we have ever dealt with! The price of the new car and trade in were excellent. The staff made you feel comfortable with your shopping experience with no pressure. You feel good about your purchase and how well your were treated at Rensselaer Honda! We had our second incredible buying experience of a used car at Rensselaer Honda this weekend and it went great!

Everyone was helpful and happy to help us. Could not thank Rensselaer Honda and my salesperson more! Great job, Great customer service! Easy and quick process. My favorite Honda dealership In the upstate region! The salesman Matt James was excellent and well a Kerry in finance. Rensselaer Honda gave me an excellent price on the car, it was a very pleasant experience.

Just an oil change and tire rotation, but in and out quickly and good service. Helped me a with a warranty issue and saved me a lot. Also have succeeded with repairs which other dealers seemed to have failed at. Mike Williams was very easy to work with. Did a great job finding a difficult car to locate. Very low pressure.

Excellent test track!.

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Some dealers are located in areas that are too congested and you cant really fully test out the car. Financing was super easy and my Honda Civic Hatch Sport Model with 6 speed manual transmission is the best car ever invented for under 23k. I got 47 mpg this week driving to Long Island. Super fast and cool looking too. I already bought a pre owned Honda Pilot from Mike and that was a great vehicle too.

Received great service and the wait was not too long. I gave Rennselear Honda 5 stars because I felt Nicole and Al went above and beyond to make sure my car battery needs were met before I traveled out of town. They deserved to be recognized and I greatly appreciated the professionalism and service that Rennselear Honda continues to provide. Keith Gentry Jr. Fantastic dealership, I will never go anywhere else so long as I live in the area! The car sales stereotypes do not apply at Rensselaer Honda, they understand when you take care of the customer, the customer will in turn take care of you.

Great dealership to do business with. Honest folks and fair pricing. I have been buying Honda's since This is the best experience I have had. The service department is top notch. Blake in particular has been very helpful and informative. Never feel like you are being taken for a ride. Here is a great testimony I have moved my father-in-law s business to this dealership! Go see Andy James and family. Worth a drive from everywhere!

Find Your Next Car!

They have serviced my first Honda for 14 years. Now I have a new one. I know with their care is one will last as long with a tune to beat the band. Selecting and climbing into my new HR-V was like putting on a comfortable shoe,.

Everyone made the transition very easy and I left the dealership very satisfied. Fastest and easiest airbag replacement to date! The staff is always courteous and knowledge they keep you updated and service is done timely. This is our fourth car that we have purchased and have serviced at This dealership.

We have had nothing but great service both purchchasing and service on our vehicles. Great customer service, clean, professional. Just completed two purchases in two months from Rensselaer Honda, and they are excellent to work with. Thank you Savahna and Matt for your help in getting my 2 daughters into safe and stylish Hondas :. Fast, efficient and friendly. The dealership weighed heavily in my decision to purchase my first Honda. They are not a disappointment. Matt and Savahna helped me with my second lease and I would absolutely go back to them.

Thanks guys! Everyone was incredibly helpful and friendly. This was by far the best experience I've ever had buying a car! Audrey, Bill, Ellen, and Glen are awesome! I had a wonderful experience at this dealership. Everyone is very friendly and helpful. Paul was my sales guy he was great professional and straight to the point. When we talked about other vehicles he told me right about were my payments would be.

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Read More. These were designed specifically for your make and model to deliver better performance. A very respectful person came to pick up my car. Very professional and great service every time! Toyota's charge for these services is called the "Delivery, Processing and Handling Fee" and is based on the value of the processing, handling and delivery services Toyota provides as well as Toyota's overall pricing structure.

When I called he always got right back to me. I went in Friday to look at the vehicle and test drive it. I drove out with it by Tuesday. I told him what I wanted my payments to be and we stayed right in my budget. Glen the finance manager got me out of my old car finance witch was through a buy here pay here place and got me a new one through a bank with way less interest. I highly recommend Rensselaer Honda.

Thank you all so much. Bill and Kerry were excellent. They were caring and professional. They made the process easy!! Love my New Car!! Rensselaer Honda's entire staff is extremely professional, friendly, and helpful. Somer Wright was knowledge about the vehicles and the process and answered all questions without hesitation. Ellen was super in helping me get the vehicle set up to my preferences. I highly recommend this dealership! Super helpful! Bill was very friendly and they made the experience of car shopping enjoyable! Open Today! Rensselaer Honda. Home New Cars Accord.

Sales: Service: Find Your Next Car! Body Year Model. The Most Technology and Connectivity in its Class. KBB bases their values based on actual transactions and adjusts them as market conditions change. Skip to main content. Shopping Tools. Menu Main Menu. Main Menu. Skip to main navigation. Previous view. Disclosure Be sure to follow all instructions in owners manual for removal of top, doors and lowering of windshield. Driving with the doors off and windshield down is for off-road use only. Do not attempt water fording unless depth is known to be less than 30 inches.

Traversing water can cause damage that may not be covered by the new vehicle warranty. Next view.

Starting at price refers to the base model, optional equipment not included.