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Uniform Advantage Coupons February Sign In to Load Exclusive coupons valid for pickup only. Amazing Coupon Stacking Deals Salad dressing just Send us your short story 2, words or less and entry form by March We believe the answers provide some insight into our philosophy, our business, our management style, and our commitment to pleasing people.
We hope this section will address the questions you have. Again, thanks for considering Cracker Barrel for your research project. Cracker Barrel is a place to be experienced, not just a place to eat. Over the years, these elements have created an emotional connection with our guests.
They see Cracker Barrel as a trustworthy business and we take that level of trust very seriously. The above-mentioned elements are only part of what makes Cracker Barrel different. The most important element is our people. We strive to treat our guests as family. We want each Cracker Barrel to have a warm, inviting atmosphere that our guests see as their "home away from home.
When guests visit a Cracker Barrel, they expect consistency, especially in the food we serve. Much of our food is made from scratch daily with fresh ingredients. We have worked very hard to build a reputation that our guests can trust. We appreciate that trust and work daily to strengthen the connection our guests have with Cracker Barrel. Our employees are the reason why our company continues to earn awards and recognition in the restaurant industry.
Cracker Barrel has also received steady recognition from Destinations magazine and the Good Sam Club. We are proud that at Cracker Barrel, our mission is Pleasing People. Our success ultimately depends on our store employees providing excellent food, friendly service and quality merchandise in a warm and inviting atmosphere — all on a daily basis.
Pleasing People is all about mutual respect. Our value system is grounded on the principles of integrity, quality, and people. Integrity guides our actions as we serve our four constituencies: employees, guests, vendors, and shareholders. Our employees are the lifeblood of Cracker Barrel. Without these dedicated people, Cracker Barrel would be just a collection of buildings and land.
Quality people are the difference between great companies and good companies. To continue to be successful, we recognize, reward, and appreciate this precious resource. Years ago, Cracker Barrel locations were open 24 hours a day, 7 days a week. At each location, one manager was responsible for the operation of the entire store; from building relationships with guests and making sure the food was properly prepared, to the hiring and training of employees and ordering of raw materials and retail products.
As the company grew, we hired more managers and developed our training programs to reflect what our guests had grown to expect from us — a home-cooked meal served by friendly employees. Maintaining that experience throughout our over locations requires a commitment to consistency and relentless repetition.
To this day, our training and management development programs stress the importance of delivering the experience that people expect when they come into Cracker Barrel.
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We believe the answer to becoming a better company lies in the daily commitment of delivering a quality experience to every guest who comes into contact with Cracker Barrel. We focus on friendly service throughout the building. Friendliness creates an atmosphere of respect and appreciation. Managers who appreciate and respect their employees will see positive interactions in the dining room.
Those employees will naturally share that appreciation and goodwill with our guests. It all goes back to mutual respect. Cracker Barrel also recognizes the responsibility to train and develop employees. We value our employees and provide them with opportunities to advance within the company, offering continuous rewards-based training, including bilingual training, for all hourly positions.
Our goal is not only to hire, train, and retain exceptional employees, but to enable them to become leaders within the organization. We have a well-defined program to hire, train, and develop managers. Cracker Barrel built a loyal following by becoming known as a "home away from home" for travelers. Since most of our restaurant and retail stores are situated along the interstates, we believe outdoor advertising is very effective in reaching consumers.
Travelers appreciate seeing our billboards along the interstates because it signals that some good country cooking is coming up at the next exit. With more than 1, billboards in 42 states, Cracker Barrel is one of the top five outdoor advertisers in the country. Again with convenience in mind, Cracker Barrel provides complimentary locator maps at all of our locations. These maps help our loyal guests plan their stops to coincide with Cracker Barrel locations.
This service is also available on our website in our Travel section. Cracker Barrel is taking an active role in the digital format. In addition to developing this website to provide an engaging experience that is equivalent to the in-store guest experience, we are interacting with our guests on Facebook and other forms of social media. Cracker Barrel also relies on word-of-mouth advertising to introduce people to our home-style food and friendly service. In the mids, our founder, Dan Evins, encouraged a manager to call people from the local phone book and invite them in for a complimentary home-cooked meal.
As you can imagine, the manager endured a lot of skepticism from folks who thought the invitation was a prank phone call. Two weeks later, business picked up. All over town, people were talking about the new restaurant near the interstate and the manager who was calling people to invite them over for dinner. These invitations were the genesis of our Country Ladies and Gentlemen program. These Cracker Barrel ambassadors visited with people and invited them to our restaurant for some old-fashioned hospitality.
Always known to have a smile on his face, Uncle Herschel was respected and admired for his commitment to treating people with courtesy and respect. Cracker Barrel has several components that are unique when compared to other casual dining restaurants. First, Cracker Barrel offers a complex menu for breakfast, lunch, and dinner.
Most of the other casual dining concepts do not serve breakfast.
Cracker Barrel offers the unique retail store that separates us from most other restaurant companies. Unlike most other casual dining concepts, Cracker Barrel does not serve alcohol. Cracker Barrel guests expect quality food, friendly service, and clean facilities no matter which location they visit. Each location represents the brand and each employee plays a role in providing a quality experience. We greet more than , guests per day and serve more than million meals a year.
Every guest interaction either strengthens or weakens the brand. Our actions today determine who will visit us tomorrow. Every Cracker Barrel location needs a team of managers and employees to ensure operations run smoothly. Each unit generates an average 4. To maintain the high level of quality and service that our guests expect, Cracker Barrel utilizes this team of managers to oversee operations through three day parts: breakfast, lunch, and dinner. In every store, the management team receives assistance from Employee Training Coordinators ETCs who are responsible for the orientation and training of hourly employees.
Maybe you have noticed the gold stars on the aprons of our hourly employees. Each star represents a PAR level that the employee has achieved. The PAR program prepares hourly employees to be leaders within the organization. There are four PAR levels for each skill position.
In addition to introducing skill sets necessary for a particular position, PAR training focuses on teamwork, relationship building, and partnership. Cracker Barrel welcomes and appreciates diversity — in our customers, our vendors, and in our employees.
We believe that by treating everyone with courtesy and respect and by offering a quality experience, we will continue to build loyalty throughout our organization. Cracker Barrel prohibits discrimination and harassment. Our policies and procedures clearly outline how this behavior has no place in our company. Our commitment is clearly detailed in hiring, orientation, and training materials, and those policies are instilled and reinforced through repeated training and communications.
In addition, we have systems in place to encourage guests and employees to report any concerns about service or the workplace environment. Both guests and employees can be assured that we will take their claim seriously, investigate it fully, and reach a conclusion. This would not be an actual reservation as we seat first come first serve; however, we can provide the store advanced notification of your visit, and this will allow the store to have more staff available to ensure you and our other patrons have the most pleasurable experience possible.
Visit the Tour Groups page.
Currently we do not offer set menus or set prices for large groups. Select a location to access our full menu. We currently offer group gift cards that can be activated for any amount. You can purchase a single gift card to cover the entire meal or individual gift cards so folks can order and pay as they choose. Visit the Gift Card page.
For more information visit our Tour Groups page.
Most stores can accommodate motor coach parking. Check with each individual location for details. Find a Cracker Barrel. No, we do not have one room designated for large groups. Your party may have to split up into groups of 4 or more in order to get you back on the road quickly. Full Name Name field is required. Phone Number Phone number field requires 10 digits. Sign up for Cracker Barrel emails. You must agree to our terms before continuing.
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Get Directions. Modify Wait List. There was an error. Please try again. Southern Fried Chicken Picnic Box. Create a Picnic to Remember. Remove from Wait List. Update Wait List. This field is required. Remove Guests. This location has a wait Get on Wait List. Error finding locations. Message and data rates may apply. To cancel at any time, reply with "STOP", and 2 additional texts if in the future we launch a general text message program. Consent is not required to buy Cracker Barrel goods and services.