The network is also great and price is reasonable. Definitely will recommend to friends in the future. Dong Shangwen 08 Oct The best customer service I ever experienced in Australia Sydney. Sphinx Cheung 17 Oct Very excellent communication! I was sucked by the connection for two days and have no time to solve with it cuz no time but their customer service help me very patiently, following up step by step. Very professional and patient.
I appreciate that. Andrew Tarabaras 12 Oct Best ISP I have ever used.
I strongly recommend the company. Natalie Stein 05 Nov Was a little unsure but Adam in technical support was so patient with me. Also appreciate that I could communicate with tech support over Facebook messenger and provide pictures of my installation, as opposed to attempting to describe what I was seeing. Definitely happy so far; if the service is always this good then I have no hesitation recommending Occom. I am in SE Melbourne. The service was really good and they always respond so quick.
Preet Bal 01 Dec Internet service is very good. Customer service more than 5 star. I had lots of router problems but customer service staff listed to me very carefully and solved my problem even I was not good at explaining them. Great team and great service. Excellent service. Best team.
They help to install the WiFi step by step. Good customer service! Very patient and taught me to set up network step by step. Xuan Xiong 14 Dec Since I've been living in that apartment, the NbN connection is not working. And I told them, they started focusing on solving my problem instantly. Until the problem was fixed, they have always been very patient and effective.
PBCool said:. Birmingham Commonwealth Games logo unveiled. Spoke to Adam, he was very patient and helpful. Joined Oct 28, Messages What is the best gadget you ever bought?
Ian Richards 20 Dec After 2 weeks of problems with another provider, he was able to arrange our service and have us connected in less than 24 hrs. From his friendly attitude and expert advice he helped us to select the correct modem and guide us through the set up. Hl Nguyen 03 Jan Great service.
Our router wasn't working on our first day of moving in. Couldn't ask for more. DanStar Fella 03 Jan Best customer service! I was on the search for a new provider as my old one was giving me grief and I notice a live chat and had a little complain about what I was dealing with. I look forward to having my net working from here pretty well hassle free.
I highly recommend this company!
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The guys tell me the IS capacity had an issue and we have rerouted via alternative. Joined Jan 12, Messages It's not end of the world, it's still quite fast, but not what I'm paying for. Speed tests LAN cable, only device on the router :. Jul 15, Joined Jan 11, Messages 6, Rabobi Executive Member Jul 15, Joined Dec 15, Messages 8,