Everyone was friendly, helpful, they did their job and talked to me as a person never pressuring me to do anything extra showin Everyone was friendly, helpful, they did their job and talked to me as a person never pressuring me to do anything extra showing me the clean oil , the filter being good etc. Just very friendly, efficient, very fast, no wait, I had a voucher, no problems with it. The entire team was attentive to my car care. Friendly technicians and quick service.
Andrea J. Excellent work done, and super coupon discounts. The service technician was very professional, knowledgeable and personable. Shawn R. Quick, simple, easy. Polite staff. Jackie f. The staff was so friendly and efficient. The whole team was great, Kevin was especially helpful!
This was my first tim Thanks guys! Very Nice and Very Fast! I was highly satisfied with the friendly customer service provided by the well trained staff, and the pricing. They enjoyed what they were doing. I was completely satisfied with the visit! Jake S. Team was fast and efficient. Loved my 1st experience!! I will return thank you. The staff kept referring to a problem they had with another customer, who ended up waiting over a half hour in the bay.
Bill F. They were out of power steering fluid for my vehicle. The staff was very courteous and knowledgeable. Showed me everything that was happening. Thank you! Cost was a factor. I like the convenience of the service. Staff was helpful and courteous. We waited in car but it got quite h We waited in car but it got quite hot in there. Service took a little longer due to delay replacing rear tag light. Overall, competent shop.
They are well trained so no need not to have a trust issues. Roy H. Great customer service everyone friendly and highly knowledgeable. Mike p. My my oil filter cover was stripped and they had to get it off and then they put on my new one I got before I came.
They were gr They were great! Frederick H. Very quick, no cross selling. Cedric M. Everything was excellent, no problems with service or staff. The technicians were super professional and the service was fast. Very easy process, great experience.
I will definitely bring the car again for the future services. Take a look around. Show More Offers. The Mail-in Rebate form will be available in your online order confirmation. He worked out a great deal on new tires for my Malibu and was an awesome conversationalist. Took my truck in and Don took care of me. Very professional service.
The staff were kind and knowledgeable. My customer service rep made the time go by great. Very friendly. The staff was professional and courteous. All lights and tires checked. Great service and friendly service. Cara G. Customer service representatives were polite and professional. Cheryl S. Crew was courteous, knowledgeable and thorough in their work and explanation of work being done.
All of them were smiling as the All of them were smiling as they were doing a great job. I have already posted on Facebook about my great experience here and recommended that anyone in the area come to this location. Great job from the Jefferson Davis Highway Valvoline team. The service manager Rick was great. He explained everything and got me out in 15 min.
Great experience. Rick has been in the floor working with customers each time I have been in there. He leads his team personally. Great place. I have converted from my previous location to Valvoline because of the customer service. The staff at the Fredericksburg location couldn't have been nicer or friendlier. They clearly work well as a team and were polit They clearly work well as a team and were polite and efficient.
No pressure to buy other services but info when asked. The two guys worked quickly together trading off info and tasks and it was actually cool to see.
I have already recommended the location to several people and will continue to get my services done here. First time user of Valvoline oil change. Very satisfied. Becki B. Everyone was very fri Everyone was very friendly, courteous, and professional. I didn't feel pressured into purchasing the most expensive product, or products I didn't need.
I will definitely be back!
Customer service exceeded my expectations! Diane J. We are new to this area and very pleased with our visit. We were able to be seen very quickly and the quality of service and fr We were able to be seen very quickly and the quality of service and friendliness was top notch. We will be back. Dennis and Diane Jackson. The high level of customer service with sincere courtesy. Something not expected at an oil change outlet. All the workers were very friendly and did a great job with explaining things to me. Wish they had given me the price list of other services initially.
I would have done a tire rotation as an add on. Staff was f Staff was friendly and professional. Matt S. Devin did an excellent job and was clearly trying to follow all of the prescribed protocols and procedures in the shop. He didn' He didn't even let it rattle him when he was threatened to be "fired on the spot" for wearing his gloves while typing on the computer, which I thought was a little excessive in front of a customer , but he handled it very well.
Meanwhile, Dominic also did a great job conducting all of my additional maintenance checks and filling the oil. It was 92 degrees today and these guys were hustling to get the service done. They remained professional, courteous, and personable throughout the entire process.
I was very impressed. That is the whole reason I'm doing this survey. Please pass along my sincere thanks and be sure to recognize them for their hard work.
This was absolutely the best car service experience I have ever had. After being turned down by another shop that "just couldn't After being turned down by another shop that "just couldn't fit me in", I found the Valvoline shop and will never go any where else for an oil change again. There was no wait - I was in and out in less than 15 minutes. The two gentlemen performing the service were professional, informative, and not pushy or demeaning in the slightest. I was shown things about my car no mechanic has ever bothered to show or tell me about.
I have already referred multiple friends and family members.
Batt Chief First time I have used Vavoline Service. I am impressed with the service center and the employees. Very good service. Tim B. I under stand you have to wait at thos I under stand you have to wait at those places but, I am close enough to walk home. They were professional and thorough. Sherry D.
Just a normal visit nothing spectacular. Staff was very professional and efficient. Kevin S. Was not pressured into any other service and i liked the friendly atmosphere as the employees were very friendly and really seem Was not pressured into any other service and i liked the friendly atmosphere as the employees were very friendly and really seemed to enjoy their jobs. I brought 2 vehicles in that day and will make this the place to go for all 4 vehicles i own.
After the service, I drove home no problem. The next day I drove to the store and noticed a scraping noise. The splash shield h The splash shield had popped loose from the front and I also noticed 3 torx screws missing that hold it in place. Tire Pros, our friendly and knowledgeable staff, quick and dependable service professionals, and affordable prices all come together to make driving out on a new set of tires easy. Find Tires by:. Vehicle Size Brand. Year Width 2. Shop Tires. Get a Quote. Your City optional. Your State optional. Little tire has been servicing all our family members vehicles for about 12 years now.
I never have any problem recommending them to friends who are i BJ's Tire Center Toggle navigation. When ordering tires by size please make sure you are selecting tires that meet your vehicle's requirements. For example: tire size, speed rating, load rating, inflation requirements, etc. Please refer to both the tire information in your vehicle owner's manual and on the tire placard on the driver's door jamb, glove compartment door, or inside the fuel hatch. If you have installed custom wheels and tires, then check your existing tire's designation on the sidewall.
If you are unsure on the proper fitment for your vehicle, please consult your local BJ's tire center.